Privacy policy

Last updated: October 29, 2025

Kvarter Oy (Business ID: 3564070-2) operates this online store and website, including all related information, content, features, tools, products, and services (the "Services"). Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal data when you visit our website, use our Services, make a purchase, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal data.

Please read this Privacy Policy carefully. By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described below.

 

Personal Data We Collect

"Personal data" refers to any information that identifies, relates to, or can reasonably be linked to you.

Depending on how you interact with our Services, we may collect the following categories of personal data:

·       Contact information (name, billing address, shipping address, phone number, email address)

·       Payment information (credit/debit card details, payment transaction details)

·       Account information (username, password, preferences, account settings)

·       Order history (products viewed, purchased, returned, exchanged, or cancelled)

·       Customer communications (emails, messages, support requests)

·       Device information (browser, device type, IP address, network information)

·       Usage information (how and when you interact with our Services)

 

How We Collect Your Information

We may collect personal data:

·       Directly from you when you create an account, place an order, contact us, or otherwise provide information.

·       Automatically through cookies and similar technologies when you use our website.

·       From our service providers acting on our behalf.

·       From Shopify Partners and other trusted third parties.

 

How We Use Your Personal Data

We use your personal data to:

Provide and improve our Services

·       Process orders and payments

·       Arrange shipping and deliveries

·       Manage your account

·       Handle returns and exchanges

·       Personalize your shopping experience

·       Recommend relevant products

Marketing

We may send marketing communications by email or display relevant advertisements based on your interactions with our website. You can unsubscribe from marketing emails at any time.

Security and Fraud Prevention

We use personal data to verify accounts, prevent fraud, investigate suspicious activity, and protect our Services.

Customer Support

We use your information to respond to inquiries and provide customer service.

Legal Compliance

We may process personal data where required by law or to protect our legal rights.

 

Sharing Your Information

We may share personal data with:

·       Shopify

·       Payment providers

·       Shipping and logistics providers

·       IT and cloud service providers

·       Analytics providers

·       Marketing partners

·       Authorities where required by law

·       Third parties involved in business transactions such as mergers or acquisitions

We never sell your personal data.

 

Shopify

Our store is hosted by Shopify.

Shopify processes personal data to provide and improve the Services. Some information may be transferred and processed outside your country of residence.

For more information about Shopify's privacy practices, please visit:

https://privacy.shopify.com

 

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

 

Children's Privacy

Our Services are not intended for children.

We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

 

Data Security and Retention

We use appropriate technical and organizational measures to protect your personal data.

However, no method of transmitting or storing information is completely secure.

We retain personal data only for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

 

Your Rights

Depending on your location, you may have the right to:

·       Access your personal data

·       Correct inaccurate information

·       Request deletion of your data

·       Request a copy of your data

·       Object to or restrict processing

·       Withdraw consent where processing is based on consent

·       Opt out of marketing communications

To exercise any of these rights, please contact us using the details below.

Residents of the European Economic Area (EEA) also have the right to lodge a complaint with their local data protection authority.

 

International Transfers

Your personal data may be transferred to and processed in countries outside your country of residence.

Where required, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.

The latest version will always be available on this page.

 

Legal Basis for Processing (GDPR Article 6)

We process personal data on one or more of the following legal bases:

·       Performance of a contract

·       Compliance with legal obligations

·       Your consent

·       Our legitimate interests, such as fraud prevention, website improvement, and customer relationship management

 

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: support@kvarterfurniture.com

Kvarter Oy (Business ID: 3564070-2) is the data controller responsible for your personal data.

Supervisory Authority (Finland)

Office of the Data Protection Ombudsman
P.O. Box 800
FI-00531 Helsinki
Email: 
tietosuoja@om.fi